Help Center

Returns & Refunds

  • Create a Refund
  • Request an Exchange
  • Refund instead of Store Credit

Delivery & Shipping

  • Shipment Tracking
  • Why was I asked for my ID/Passport?
  • Modify Delivery Address/Phone
  • Delayed Delivery
  • Reschedule Delivery
  • Cancel Delivery
  • Order Delivered to the Wrong Address.

Order Issues

  • Modifying Items in an Order
  • Cancel an Order
  • Order is Missing a Product
  • Wrong Product Received
  • Damaged Product Received

Website Issues

  • Account Issues
  • OTP Not Received
  • Payment Issues
  • Amount Deducted, Order Not Placed
  • Issue With Return Center
  • Store Credit Not Working
  • Gift Cards

Collaboration & Jobs

  1. Influencer Collaborations
  2. Model Collaborations
  3. Marketing Collaborations
  4. Jobs

Contact Us

  • EMAIL: support@theastrowears.com or theastrowears@gmail.com
  • INSTAGRAM: @theastrowears
  • CALL: +974 59993221
  • WHATSAPP: +234 916 233 7459

Write Your Message Here And We Will Get Back To You Very Shortly!